Cosmeticamerica.com Website Review & Ratings + Cosmetic America Coupons
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Cosmeticamerica.com Website Review & Ratings + Cosmetic America Coupons

Cosmetic America: Products & Services

Cosmetic America is a leading online retailer of a wide selection of fragrances and cosmetic products. Many of the items they sell are high quality brand names sold at discount prices. There is a large choice within each category on the website and their product range includes the following:

Some high-end and well-known brands are stocked here. These include:

Cosmetic America is extremely user friendly, with a straightforward layout and clear product descriptions and images.

Cosmetic America: Company Background

Established in 1985, Cosmetic America is one of the leading online retailers and wholesalers of fragrances and cosmetics in America.  They promise to deliver high quality, genuine and authentic products to their customers.  The main office location and contact address for Cosmetic America is 560 W Main Street, Suite C #135, Alhambra, CA 91801.  They can also be contacted by domestic customers on 1800-718-1388 or by international customers on 1-323-796-8188.

Cosmetic America: Customer Feedback & Reviews

Cosmetic America do not have a testimonials page on their website.  However, there are many other product reviews available on the Internet for this company.  There are 40 reviews on epinions.com that give an average of 4 out of 5 stars overall.  Although the majority of the reviews for Cosmetic America are positive about the products, the prices and the customer service, there are some customers who have had a negative experience.  Here are some examples of the reviews that people have written about Cosmetic America on epinions.com:

“I was very happy with the products I bought, good price and quick delivery. will buy from them again.”

“Will definitely use this site again. Easy to use, good prices, shipping was fast, even though it was ground shipping. Came in only 3 days!”

“Ordered 4 products, received 3 of them. One is 'out of stock', which wasn't listed on the website at the time of ordering. The shipping notice said the item was shipped, but it wasn't, and customer service verified this. I was charged for the item I didn't receive, as well as the postage for it.”

There is also an editorial review on givemeareview.com. This reviews various aspect of Cosmetic America. Overall, they were rated highly. An extract from the review is as follows:

“Cosmetic America is fun and easy to use. You are going to be amazed when you see all of the gift sets that in the past you paid way too much for. The site is mapped out so that you can quickly find what you are looking for and shop to your heart’s content.”

Cosmetic America: Business Credibility & Trustworthiness

Cosmetic America does not have BBB accreditation, nor is there a report for them available.  Instead, Cosmetic America displays the logo that shows that they have been certified as meeting customer satisfaction from Bizrate.com.  There is no information on the website about Cosmetic America being featured in the media.

Cosmetic America: Website Popularity & Google Ranking

Google Page rank have given Cosmetic America a page rank of 2 out of 10.  Alexa.com have given Cosmetic America a global page rank of 838,994 and a US page rank of 261,468.  They estimate that there are currently 103 sites linking in to Cosmetic America.  The demographic information provided by Alexa.com suggests that the average visitors to the website are females between the ages of 25 and 34 who have received some college education.  Compete.com have given Cosmetic America a page rank of 178,738 and estimate that there were 7,961 unique visitors to the site in July 2012.  

Cosmetic America: Social Media Presence

Cosmetic America do not currently use social media to market and promote their company or to connect with customers.  They do not have a Facebook page, Twitter profile or their own blog.  There is also no evidence on the website that Cosmetic America use other sites, such as You Tube or Pinterest, to connect with their customers.

Cosmetic America: Website Security & Safety

There is a security report available for Cosmetic America on Google Safe Browsing Diagnostics.  This says that Cosmetic America is not currently listed as suspicious, they do not act as an intermediary for the infection of other websites and that they have not hosted any malicious software.  Cosmetic America also display a logo that shows that their security has been verified by Volusion as using SSL encryption technology to ensure the security and privacy of any details and information provided by customers during transactions.

Cosmetic America: Pricing & Packages

With such as wide selection of products to choose from, customers can be assured of finding something to suit both their needs and their budget. Most of the products cost significantly less than the recommended retail price. This means that the pricing at Cosmetic America is good when compared with prices on sites that sell similar products. Some examples of the pricing of products at Cosmetic America are as follows:

  • Women’s fragrances- there is a choice of 462 different fragrances. These are priced between $7.99 and $188.95.
  • Lip products- there are 362 products in this category. The cheapest item is priced at $4.15 and the most expensive item costs $89.95.
  • Cleansers- 173 different cleansers are sold at Cosmetic America. These cost between $6.55 and $162.95.
Cosmetic America: Shipping Rates & Policies

There is free shipping on selected items.  These are marked with a symbol.  Otherwise, shipping is calculated during the checkout procedure once you have completed your order and selected your preferred method of shipping.  Once your order has been placed you will receive shipping confirmation via email and you will be able to track the progress of your order.  Cosmetic America do ship internationally.  To find out if they will ship to the country you live in you need to create an account.  During this process you will see a drop down list of countries when completing your address details.  If your country is in this list, Cosmetic America will ship to you.

Cosmetic America: Payment Methods Accepted

Cosmetic America offer a number of different payment options to their customers. These can be selected during the checkout procedure. They accept the following credit cards:
Visa
Discover
MasterCard
American Express
They also offer PayPal as a payment option for customers who prefer to shop this way.

Cosmetic America: Returns, Refunds & Exchange Policy

Information about returning Items you have purchased from Cosmetic America is very limited.  In the ‘Shipping and Returns’ page of the website customers are merely told about free shipping.  If customers look up this information in the ‘FAQ’ section of the website they are in one section informed that they need to contact customer service to discuss any returns and in another section you are redirected to ‘Terms and Conditions’.  In this section no information is provided about returns.

Cosmetic America: Product images & screenshots
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Comments (2)

Very balanced report that reflects both the strengths and weaknesses of this company. Good Job.

Thanks for the review. I got hired with the company back in August and have been pushing for an online community presence. We have recently got on to twitter, Pinterest and even instagram. Facebook is in the works at the moment, but probably wont launch until January. As far as for the shipping and returns. It is indeed on our website, here is the link. https://www.cosmeticamerica.com/articles.asp?ID=57#returns We are always looking for more user input.

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COSMETIC AMERICA COUPONS
Get 10% Off $35 Shiseido Skincare, Makeup & Fragrances @ Cosmetic America
Get 10% Off Shiseido Items @ Cosmetic America
Get 10% Off Elizabeth Arden @ Cosmetic America
Get 10% Off Lancome Orders @ Cosmetic America
Get 10% Off Sisley Orders @ Cosmetic America
Get 10% Off La Prairie Products @ Cosmetic America
Get 10% Off Clarins Order @ Cosmetic America
Get 10% Off $45 or More @ Cosmetic America
Get 10% Off on $35 Christian Dior Skincare, Make-up & Fragrances @ Cosmetic America
Get 10% Off $45 or More @ Cosmetic America
Get 10% Off La Prairie Skincare, Make-up & Fragrances @ Cosmetic America
Get 10% Off $45 or More on Skincare Orders @ Cosmetic America
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